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Guest retention

The processing of numerous target group segments on a single platform with added value functions such as a booking history and voucher management

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    Target group-related room rates
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    Special added value functions for members
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    Real-time data exchange with the hotel PMS / CRM
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    Handling of points and vouchers

HOTEL GUEST RETENTION SYSTEM

Marketing of special discounts and incentives

The HotelGuest App guest retention system is the right choice when it comes to the contacting of selected guest groups or to make incentives for frequent bookings available to sleected guest groups. The module is placed directly between the PMS/CRM of the hotel group and the hotel booking system of the HotelGuest App, thereby enabling special discounts to be marketed.

After it has been activated once, the privileged guest can authenticate himself at the hotel portal so that he can profit from the special discounts or value added functions. Individual booking restrictions can also be set if required. The also supply the registration processes that are required for the applying for individually designed guest programs.

Guest retention system performances:

  • Direct connection to the hotel PMS / CRM
  • Activation of special added value functions such a the travel history
  • Motivation notification system for the increasing of turnovers
  • Personal controlling of news and offers
  • Points total and vouchers summary
  • Online profile processing
STAY UP TO DATE

Stay up to date about new product developments, customers or upcoming events.

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Career

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